Plan Ahead: Keep Web Viewers HAPPY By Recognizing Potential Situations BEFORE Developing Your Website

“Six days into the launch of insurance marketplaces created by the new health-care law, the federal government acknowledged for the first time Sunday it needed to fix design and software problems that have kept customers from applying online for coverage.” –The Wall Street Journal

Recognizing potential situations before developing a website allows you to make more informed practical choices. According to The Wall Street Journal, the Obama administration claimed that the health care website went down due to a heavy amount of website traffic. More than likely the cause of this surge that happened may be because many Americans are “seeking to buy coverage under the new law” (The Affordable Care Act or ObamaCare). With a little more planning the health care website could have been more prepared or even the prevented the system from crashing.

Understanding the user environment is critical and should be planned accordingly. Users are not focused on how many other people are entering the website as they are and they shouldn’t be; usability of the site is a must, especially when it is mandatory. Clearly, in this situation “Web-efficiency techniques weren’t used, such as saving parts of the website that change infrequently so they can be loaded more quickly,” and the websites development was not planned effectively.

Whether your website is for business or personal interest, never disappoint the users who are trying to view your website, especially when it comes to usability.
A properly planned website design can make for happy users through:

  • Site design consistency.
  • Accessibility and easy-to-use layouts.
  • Aesthetically satisfactory designs.
  • Goal-oriented, useful layouts.
  • Solid infrastructure to handle bursts of traffic

For more information on how to prevent web traffic surges and effective web development techniques, contact us.

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Published On: Oct 24, 2013